Product Feedback
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Technology
What is this template and why does it matter?
It asks active users to rate specific features and flag what's missing, tied to the version they're using. It matters because roadmap decisions need current input, not feedback about a version you've already shipped past.
What questions should I ask?
Feature-level satisfaction, ease of use, a missing-feature request, any bugs encountered, and likelihood to recommend.
How many questions should it have?
5–8, focused on the feature set relevant to the release being evaluated.
When / how often should you send it?
After a meaningful usage session, and again after any major release.
What does a strong result look like?
Feature-level sentiment that's clearly traceable to a specific version. Corvane segments by app version automatically, so a shift in sentiment is never a mystery.
Use these questions as a starting point for your research.
Q
How satisfied are you with [Feature] in the current version? (1–5)
Q
How easy is [Product] to use overall?
Q
Is there a feature you wish [Product] had?
Q
Have you run into any bugs recently? (please describe)
Q
How likely are you to recommend [Product] to a colleague?
Start with this research template and customize it for your study.
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