Product Feedback
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Healthcare
What is this template and why does it matter?
It asks patients or providers to rate a specific product, device, or service on usability and perceived value. It matters because a usability complaint and an efficacy concern require entirely different fixes, and lumping them together delays both.
What questions should I ask?
Usability of the product or device, clarity of instructions, perceived efficacy or value, ease of integrating it into a care routine, and likelihood to recommend it.
How many questions should it have?
5–8, respecting how much time a patient or provider actually has to give.
When / how often should you send it?
After a defined period of real use — enough time to have formed an actual opinion, not a first impression.
What does a strong result look like?
Usability and efficacy drivers segmented by patient cohort or provider type, not one blended score. Corvane segments by cohort or provider type automatically.
Use these questions as a starting point for your research.
Q
How easy is [Product/Device] to use? (1–5)
Q
How clear were the instructions provided?
Q
How effective has [Product] been for you so far?
Q
How easily has [Product] fit into your daily routine?
Q
How likely are you to recommend [Product] to others?
Start with this research template and customize it for your study.
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