Corvane Terms and Conditions
Effective: November 2025
Welcome to Corvane.
We are Wise Things Inc., DBA Corvane, a corporation incorporated in Delaware, with our principal place of business at 55 Water Street, Brooklyn, NY 11201, contracting on behalf of ourselves and our affiliates (each and together “We,” “Corvane,” or “Wise Things”). These Terms and Conditions (“T&Cs”) govern the relationship between Corvane and any customer (“Customer”) who purchases services from or uses the Corvane Platform. By using Corvane, the Customer agrees to these T&Cs in full. No other terms proposed by the Customer shall apply.
1. Custom Research
Corvane provides services that enable Customers to obtain consumer insights from verified target groups relevant to their business. For this purpose, Corvane provides a website and platform (the “Corvane Platform”), which allows Customers to create questionnaires and surveys based on various parameters and survey types.
Once surveys are created, they may be delivered either:
by Corvane to its verified panelists or panelists from external sources, or
by the Customer directly to their own target audience (“Link Surveys”).
Upon completion of the surveys, the Customer receives the survey results and analysis, collectively referred to as Custom Research. Corvane retains no liability for the accuracy, completeness, or legality of responses provided by survey participants.
2. Registration and Access
2.1. Customers may register on the Corvane Platform using a valid corporate email address and password. Registration constitutes acceptance of these T&Cs.
2.2. Customers must purchase Corvane Credits to conduct Custom Research. Customer information required for purchase includes company name, registered address, and name of the individual purchasing on behalf of the company.
3. Purchasing Credits
3.1. Custom Research services are paid for via the purchase of credits.
3.2. All payments for credits are non-refundable.
3.3. All sums are payable in full without deduction, withholding, or set-off and are exclusive of applicable taxes, unless otherwise stated.
3.4. Failure to pay on time may result in suspension of the Customer’s account, and interest shall accrue at 8% p.a. above the U.S. prime rate for overdue amounts.
3.5. Credits do not expire except as expressly stated in the applicable purchase order. Unused credits may not be redeemed for cash.
4. Use of Credits
4.1. The number of credits required for any survey depends on the type of research, number of surveys, number of questions, and size/parameters of the target group.
4.2. Credits are deducted only when the Customer instructs Corvane to proceed with a survey.
5. Conducting Custom Research
5.1. Customers are solely responsible for survey content, including compliance with all applicable laws, copyright, and privacy requirements.
5.2. Corvane delivers surveys to the defined target group and provides anonymized survey results and insights.
5.3. Corvane may review surveys at its discretion but is under no obligation to do so and assumes no liability for survey content.
5.4. Customers may download anonymized survey results via the Corvane Platform. No personal data of panelists or other Customers will be shared.
5.5. Corvane may delete survey data after 18 months of inactivity, unless prohibited by law.
6. Customer Obligations
6.1. Customers must keep account credentials secure and not share them.
6.2. Customers must refrain from actions that could harm the Corvane Platform, including uploading malicious files or attempting unauthorized access.
6.3. Customers must ensure survey content does not contain illegal, offensive, or infringing material.
7. Liability and Indemnity
7.1. Corvane is liable only for gross negligence or willful misconduct resulting in bodily injury or death.
7.2. For all other cases, Corvane’s liability is limited to the total fees paid for the Services in the 12 months preceding the claim.
7.3. Corvane is not liable for indirect, incidental, or consequential damages, including lost profits or data.
7.4. Customers indemnify, defend, and hold Corvane and its affiliates harmless against claims arising from:
Breach of these T&Cs
Violation of third-party rights by Customer data
Any legal violations in Customer surveys
8. Force Majeure
Neither party is liable for delays or failures caused by events beyond its reasonable control, including acts of God, strikes, pandemics, terrorism, or internet/network failures. The affected party shall promptly notify the other and make reasonable efforts to mitigate the impact.
9. Intellectual Property
9.1. Corvane retains all rights to the platform, reports, surveys, and aggregated/anonymized data (“Corvane IP”).
9.2. Customers retain all rights to survey results they generate (“Results”).
9.3. Customers grant Corvane a limited, non-exclusive license to use Results solely to provide services and maintain the platform.
9.4. Customers grant Corvane the right to use their company name/logo for marketing purposes unless otherwise specified in writing.
10. Feedback and AI Training
10.1. Feedback provided to Corvane is non-confidential and may be used by Corvane for any purpose, including improving products and services.
10.2. Customers authorize Corvane to use anonymized and aggregated survey data for AI training, model improvement, and related purposes.
11. Confidentiality
11.1. Both parties shall maintain the confidentiality of non-public business information disclosed during the relationship, except when disclosure is required by law or agreed in writing.
11.2. Upon request, confidential information must be returned or destroyed, except for backups required by law or internal policies.
12. Governing Law and Dispute Resolution
12.1. These T&Cs are governed by the laws of the State of Delaware, without regard to conflict of law principles.
12.2. Any dispute arising under these T&Cs shall be resolved exclusively in state or federal courts in Delaware, and both parties consent to jurisdiction in those courts.
13. Miscellaneous
13.1. These T&Cs constitute the entire agreement between the parties.
13.2. Modifications require written agreement, signed or electronically accepted.
13.3. Provisions that survive termination include: liability, intellectual property, confidentiality, and governing law.