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Concept Testing

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E-commerce

Concept Testing

E-commerce

Concept Testing Survey for E-commerce

Concept Testing Survey for E-commerce

A new product line, bundle, or subscription model is a catalog and inventory decision — this cut tests demand before either commitment is made.

A new product line, bundle, or subscription model is a catalog and inventory decision — this cut tests demand before either commitment is made.

Template overview

Template overview

What is this template and why does it matter?

It shows shoppers a new product, bundle, or model and measures appeal and purchase intent. It matters because inventory and catalog decisions are expensive to reverse once they're live.

What questions should I ask?

Overall appeal, purchase intent, price expectations, fit with the existing catalog, and preferred channel to discover it.

How many questions should it have?

6–9 per concept.

When / how often should you send it?

Before committing to catalog or inventory decisions.

What does a strong result look like?

Stated intent that holds up against simulated behavior, not just a rating in isolation. Corvane Orchestra checks stated intent against a simulated cart, which predicts real demand more reliably.

Example Survey Questions

Example Survey Questions

Use these questions as a starting point for your research.

Q

How appealing is this new product/bundle concept? (1–5)

Q

How likely would you be to buy this if it were available today?

Q

What would you expect to pay for this?

Q

How well does this fit with what you'd expect from us?

Q

Where would you expect to discover a product like this?

Ready to use this template?

Ready to use this template?

Start with this research template and customize it for your study.

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Start your research with a template built for the decision you’re making.

Start your research with a template built for the decision you’re making.