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Brand Research

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Healthcare

Brand Research

Healthcare

Brand Research Survey for Healthcare

Brand Research Survey for Healthcare

Reputation research in healthcare has two very different audiences — patients and providers — and this cut keeps their perceptions separate.

Reputation research in healthcare has two very different audiences — patients and providers — and this cut keeps their perceptions separate.

Template overview

Template overview

What is this template and why does it matter?

It measures reputation and perception among patients or providers separately. It matters because a strong provider reputation and a strong patient reputation don't always move together, and treating them as one hides which needs attention.

What questions should I ask?

Perception attribute ratings relevant to trust and quality of care, and awareness or consideration among the specific audience surveyed.

How many questions should it have?

6–10.

When / how often should you send it?

Periodically, and around major initiatives or announcements.

What does a strong result look like?

A perception profile clearly segmented by patient versus provider audience. Corvane segments these audiences automatically.

Example Survey Questions

Example Survey Questions

Use these questions as a starting point for your research.

Q

How would you rate [Facility/Provider] on quality of care?

Q

How much do you trust [Facility] with your health?

Q

How likely are you to recommend [Facility] to others?

Ready to use this template?

Ready to use this template?

Start with this research template and customize it for your study.

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Start your research with a template built for the decision you’re making.

Start your research with a template built for the decision you’re making.